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SHIPPING POLICY

Shipping Overview

At www.aelegantgarmentstore.com, we prioritize seamless delivery to ensure your fashion essentials arrive with care. Our team meticulously processes orders for a range of lifestyle and apparel categories, from everyday casual wear to specialized outdoor and formal attire. Every shipment is handled with precision, packaged to protect quality, and dispatched through trusted logistics partners. We aim to bridge the gap between your wardrobe aspirations and reality with reliable shipping solutions.

Shipping Timeframe

Orders are typically processed within 1–3 business days (excluding weekends/holidays). Delivery durations vary based on destination and carrier capacity. Domestic shipments may arrive within 5–7 business days, while international transit often requires 10–20 business days. Seasonal demand or unforeseen logistics disruptions may occasionally extend timelines, but we proactively monitor such cases to minimize delays.

Shipping Costs

We offer the following shipping options: Standard Shipping (10–15 Business Days): $0–$60; Free Shipping (10–15 Business Days): $60–$9999. Rates are automatically calculated at checkout based on cart value and destination. Expedited shipping may be available for select regions—contact [email protected] for inquiries.

Shipping Regions

We currently ship to over 50 countries, including the US, Canada, UK, EU nations, Australia, and parts of Asia. Restrictions may apply to remote areas or regions with complex customs regulations. During checkout, enter your address to verify eligibility. For unsupported locations, consider using a freight-forwarding service, though we cannot assume responsibility for third-party handling.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. Monitor progress directly via the carrier’s portal or your account dashboard. If tracking details don’t update within 48 hours of dispatch, check your spam folder or contact us for assistance.

Delayed or Lost Shipments

While rare, delays can occur due to customs inspections, weather, or carrier errors. If your package exceeds the estimated delivery window, first track its status. For unresolved issues, email [email protected] with your order number. Lost shipments are investigated with carriers, and we’ll resend or refund eligible cases per our Refund Policy.

Customs & Import Duties

International orders may incur customs fees, VAT, or import taxes determined by your local authorities. These charges are the customer’s responsibility and are not included in order totals. We declare accurate package values to comply with regulations. For estimates, consult your country’s trade policies before purchasing. Refused shipments due to unpaid duties will be processed as returns with applicable restocking fees.
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